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Support

Need help with a gift, receipt, appeal, or safety concern?

Cats of Mumbai does not hold donations or act as escrow, but support can help look into unclear receipts, unsafe public content, suspicious appeals, and account access issues.

Report a concern

Send one clear support report

Include the public page link, amount or timestamp when relevant, and a short note about what looks wrong.

Urgent safety or payment-fraud reports should be acknowledged within one business day.

appeal linkamount or timestampwhat looks wrong
1Page link
2Mismatch
3Follow-up
Report a concern

Payment receipt

Include the appeal link, amount, payment timestamp, and a short description of what does not match.

Appeal or feeder concern

Include the public page link and what looks inaccurate, unsafe, duplicated, or out of step with the care plan.

Public safety issue

Do not send sensitive documents unless support asks. Never post phone numbers, payment IDs, private file links, or full receipt numbers in comments.